forced update?

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nonsequito
Posts: 4
Joined: Mon Mar 02, 2009 11:04 pm
Location: New York

forced update?

Post by nonsequito »

I got a message that there was an update. I clicked download, and find that my old serial # doesn't work.

I don't think I need an update (for $60). How do I get my old version back, please.
Thanks,

nonsequito

tokyofan
Posts: 30
Joined: Tue May 12, 2009 1:06 am
Location: Tokyo

re:

Post by tokyofan »

yes, same problem and same question here!

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dinojrx
Posts: 79
Joined: Wed Nov 11, 2009 9:18 am
Location: Berlin / Germany
Contact:

Post by dinojrx »

Please have a look on the website or read the forum (yes, there's a search function):

http://www.hairersoft.com/forum/viewtopic.php?t=1419

http://s3.amazonaws.com/AmadeusPro/AmadeusPro.dmg

By the way: The Upgrade is $39.99 instead of the full price of $59.99.

Regards Jan

Rachcon3
Posts: 4
Joined: Thu Feb 17, 2011 10:55 pm
Location: Vancouver, Canada

Forced update

Post by Rachcon3 »

What's going on here? We have to update to v.2.0 of Amadeus Pro whether we want to or not??? It seems that way. I also got a message window about the new version. I was given the choice of either installing it now or installing it when I quit the program. Do I want it? Not necessarily if I have to pay another $39.99 for it. Come on now! Sounds like a good way to lose former customers.
I am quite happy to continue using my former version. I still have the image file. If ever there was a backwards way of doing things, this is it. I am not happy with this sort of treatment. :evil:

Spillekant
Posts: 2
Joined: Sat Jul 09, 2011 5:35 pm
Location: Denmark
Contact:

Post by Spillekant »

Me too - and H.ll NO!
I don't use Amadeus all that much, but I really like it - well untill now. I've been happy paying for it and I might even have considered paying for the upgrade as well, if I had been asked politely.
But I really, really resent being suckered into an upgrade, and just to spite you, I won't have it.
So there.

Cheers
Kurt

Spillekant
Posts: 2
Joined: Sat Jul 09, 2011 5:35 pm
Location: Denmark
Contact:

Post by Spillekant »

Hmm, well it seems I owe you half an apology. ':oops:'
Being a dedicated backup artiste it was no big deal to reinstall the old version and make the upgrade dialog appear again. It does indeed mention that the upgrade has to be paid for, however, when you're in the middle of something, all you see is blah blah blah, ya di ya di ya..download and install. Being accustomed to updates every other day that's just what you do then. What that button ought to say is "Buy now" Or maybe receiving a an email informing about the new version and the discounts available.

Cheers
Kurt

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Martin Hairer
Site Admin
Posts: 1975
Joined: Wed Nov 08, 2006 11:49 am
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forced update?

Post by Martin Hairer »

What that button ought to say is "Buy now" Or maybe receiving a an email
informing about the new version and the discounts available.
Yes, I know that there should have been a more explicit warning
(flashing red lights or something...). The problem of course is that
when I wrote the updating function, version 2.0 was the last thing on
my mind and I simply forgot to add any mechanism into it that would
allow to distinguish between a paid and a free upgrade...

I will definitely do so in one of the minor upgrade of version 2 so that,
if / when there is a version 3 sometime, there will be a clearer warning.
Regards,

Martin

--
HairerSoft
http://www.hairersoft.com/



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