This license key does not match your name!

Discussion forum for Amadeus users

Moderator: Martin Hairer

Post Reply
otrok01
Posts: 3
Joined: Sun Jun 17, 2012 11:30 am

This license key does not match your name!

Post by otrok01 »

I've purchased the License fore Amadeus Pro 1.x, received e-mail with Name & License key, but at the registration form, it says "This license key does not match your name !"... But i know that it's correct. Just the same, like in e-mail. What to do? I'm from Russia, and at the purchase form, i've wrote my name by Russian language. May by that can be the problem? May be only English letters are approved.

Help me please, ASAP!

User avatar
Martin Hairer
Site Admin
Posts: 1975
Joined: Wed Nov 08, 2006 11:49 am
Contact:

This license key does not match your name!

Post by Martin Hairer »

Please send me a screenshot of the problem (as well as your name, etc) to Martin@HairerSoft.com.
Regards,

Martin

--
HairerSoft
http://www.hairersoft.com/



_______________________________________________
Amadeus forum mailing list
Unsubscribe / change settings at http://two.pairlist.net/mailman/listinfo/forum_list

otrok01
Posts: 3
Joined: Sun Jun 17, 2012 11:30 am

Post by otrok01 »

And so? I've sent you all u asked 3 days ago!!! So?

User avatar
Martin Hairer
Site Admin
Posts: 1975
Joined: Wed Nov 08, 2006 11:49 am
Contact:

Post by Martin Hairer »

It seems that you were trying to register a copy of Amadeus Pro 1.x with that code. It is a version 2 code, please download the latest version at

http://s3.amazonaws.com/AmadeusPro2/AmadeusPro.dmg

The fact that the characters are not Latin should not matter. Regards,

Martin

otrok01
Posts: 3
Joined: Sun Jun 17, 2012 11:30 am

Post by otrok01 »

Martin Hairer wrote:It seems that you were trying to register a copy of Amadeus Pro 1.x with that code. It is a version 2 code, please download the latest version at

http://s3.amazonaws.com/AmadeusPro2/AmadeusPro.dmg

The fact that the characters are not Latin should not matter. Regards,

Martin
But i don't have 1.x.x jr Lite versions key! The only one i purchased was PRO! What to do now? Is it possible to get my money back! I dont like your service!

User avatar
dinojrx
Posts: 79
Joined: Wed Nov 11, 2009 9:18 am
Location: Berlin / Germany
Contact:

Post by dinojrx »

What's your problem? You downloaded just the wrong version. Get the correct one and don't blame Martin for it. Hi support is A++++

Post Reply