Can't record using line-in on MacBook Pro

[Martin Hairer]

OK, could you try it with the version at <http://www.hairersoft.com/Downloads/AmadeusProDebug.zip

? This one should log all sorts of messages to the Console when you

open the recording window. (Just open the recording window and close
it after one second or so. No need to actually start the recording.)
Could you please send me the list of all messages that it prints?

The easiest is to hit "Clear Display" in the console, then open and
close the recording window. That way you can just copy / paste the
whole content of the console window. Hopefully this will shed some
light on what's going on.... Thanks,

Martin

HairerSoft
http://www.hairersoft.com/


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[ajoyce]

Here is what the Console shows after I cleared the display and then did as you instructed. I also unchecked the playthrough button and tried it again with the same result. The listing at the 11:31 hour was with the Playthrough unchecked. (the Console did not open automatically as I had thought it would. I had to open it manually).

12/4/08 11:29:05 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35048]) Exited with exit code: 1
12/4/08 11:29:05 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent) Throttling respawn: Will start in 10 seconds
12/4/08 11:29:11 AM org.apache.httpd[35049] (2)No such file or directory: httpd: could not open error log file /private/var/log/apache2/error_log.
12/4/08 11:29:11 AM org.apache.httpd[35049] Unable to open logs
12/4/08 11:29:11 AM com.apple.launchd[1] (org.apache.httpd[35049]) Exited with exit code: 1
12/4/08 11:29:11 AM com.apple.launchd[1] (org.apache.httpd) Throttling respawn: Will start in 10 seconds
12/4/08 11:29:15 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35050]) posix_spawn("/Applications/CheckUp.app/Contents/MacOS/CheckUpAgent", ...): No such file or directory
12/4/08 11:29:15 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35050]) Exited with exit code: 1
12/4/08 11:29:15 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent) Throttling respawn: Will start in 10 seconds
12/4/08 11:29:17 AM Amadeus Pro[34999] input channels 2
12/4/08 11:29:17 AM Amadeus Pro[34999] output channels 2
12/4/08 11:29:17 AM Amadeus Pro[34999] ComplexPlayThru::UpdateSampleRate()
12/4/08 11:29:17 AM Amadeus Pro[34999] ComplexPlayThru::UpdateSampleRate()
12/4/08 11:29:17 AM Amadeus Pro[34999] Start output, error = 1852797029
12/4/08 11:29:17 AM [0x0-0x6f66f6].com.HairerSoft.AmadeusPro[34999] ComplexPlayThru Error: 1852797029 epon -> /Users/hairer/Amadeus 1.x/Code/Main Application/ComplexPlayThru/ComplexPlayThru.mm: 121
12/4/08 11:29:22 AM org.apache.httpd[35053] (2)No such file or directory: httpd: could not open error log file /private/var/log/apache2/error_log.
12/4/08 11:29:22 AM org.apache.httpd[35053] Unable to open logs
12/4/08 11:29:22 AM com.apple.launchd[1] (org.apache.httpd[35053]) Exited with exit code: 1
12/4/08 11:29:22 AM com.apple.launchd[1] (org.apache.httpd) Throttling respawn: Will start in 10 seconds
12/4/08 11:29:25 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35055]) posix_spawn("/Applications/CheckUp.app/Contents/MacOS/CheckUpAgent", ...): No such file or directory
12/4/08 11:29:25 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35055]) Exited with exit code: 1
12/4/08 11:29:25 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent) Throttling respawn: Will start in 10 seconds
12/4/08 11:29:32 AM org.apache.httpd[35056] (2)No such file or directory: httpd: could not open error log file /private/var/log/apache2/error_log.
12/4/08 11:29:32 AM org.apache.httpd[35056] Unable to open logs
12/4/08 11:29:32 AM com.apple.launchd[1] (org.apache.httpd[35056]) Exited with exit code: 1
12/4/08 11:29:32 AM com.apple.launchd[1] (org.apache.httpd) Throttling respawn: Will start in 10 seconds
12/4/08 11:29:35 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35057]) posix_spawn("/Applications/CheckUp.app/Contents/MacOS/CheckUpAgent", ...): No such file or directory
12/4/08 11:29:35 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35057]) Exited with exit code: 1
12/4/08 11:29:35 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent) Throttling respawn: Will start in 10 seconds
12/4/08 11:29:42 AM org.apache.httpd[35060] (2)No such file or directory: httpd: could not open error log file /private/var/log/apache2/error_log.
12/4/08 11:29:42 AM org.apache.httpd[35060] Unable to open logs
12/4/08 11:29:42 AM com.apple.launchd[1] (org.apache.httpd[35060]) Exited with exit code: 1
12/4/08 11:29:42 AM com.apple.launchd[1] (org.apache.httpd) Throttling respawn: Will start in 10 seconds
12/4/08 11:29:45 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35061]) posix_spawn("/Applications/CheckUp.app/Contents/MacOS/CheckUpAgent", ...): No such file or directory
12/4/08 11:29:45 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35061]) Exited with exit code: 1
12/4/08 11:29:45 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent) Throttling respawn: Will start in 10 seconds
12/4/08 11:29:52 AM org.apache.httpd[35062] (2)No such file or directory: httpd: could not open error log file /private/var/log/apache2/error_log.
12/4/08 11:29:52 AM org.apache.httpd[35062] Unable to open logs
12/4/08 11:29:52 AM com.apple.launchd[1] (org.apache.httpd[35062]) Exited with exit code: 1
12/4/08 11:29:52 AM com.apple.launchd[1] (org.apache.httpd) Throttling respawn: Will start in 10 seconds
12/4/08 11:29:55 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35063]) posix_spawn("/Applications/CheckUp.app/Contents/MacOS/CheckUpAgent", ...): No such file or directory
12/4/08 11:29:55 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35063]) Exited with exit code: 1
12/4/08 11:29:55 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent) Throttling respawn: Will start in 10 seconds
12/4/08 11:30:02 AM org.apache.httpd[35066] (2)No such file or directory: httpd: could not open error log file /private/var/log/apache2/error_log.
12/4/08 11:30:02 AM org.apache.httpd[35066] Unable to open logs
12/4/08 11:30:02 AM com.apple.launchd[1] (org.apache.httpd[35066]) Exited with exit code: 1
12/4/08 11:30:02 AM com.apple.launchd[1] (org.apache.httpd) Throttling respawn: Will start in 10 seconds
12/4/08 11:30:04 AM Amadeus Pro[34999] input channels 2
12/4/08 11:30:04 AM Amadeus Pro[34999] output channels 2
12/4/08 11:30:04 AM Amadeus Pro[34999] ComplexPlayThru::UpdateSampleRate()
12/4/08 11:30:04 AM Amadeus Pro[34999] ComplexPlayThru::UpdateSampleRate()
12/4/08 11:30:04 AM Amadeus Pro[34999] Start output, error = 1852797029
12/4/08 11:30:04 AM [0x0-0x6f66f6].com.HairerSoft.AmadeusPro[34999] ComplexPlayThru Error: 1852797029 epon -> /Users/hairer/Amadeus 1.x/Code/Main Application/ComplexPlayThru/ComplexPlayThru.mm: 121
12/4/08 11:30:05 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35067]) posix_spawn("/Applications/CheckUp.app/Contents/MacOS/CheckUpAgent", ...): No such file or directory
12/4/08 11:30:05 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35067]) Exited with exit code: 1
12/4/08 11:30:05 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent) Throttling respawn: Will start in 10 seconds
12/4/08 11:30:12 AM org.apache.httpd[35068] (2)No such file or directory: httpd: could not open error log file /private/var/log/apache2/error_log.
12/4/08 11:30:12 AM org.apache.httpd[35068] Unable to open logs
12/4/08 11:30:12 AM com.apple.launchd[1] (org.apache.httpd[35068]) Exited with exit code: 1
12/4/08 11:30:12 AM com.apple.launchd[1] (org.apache.httpd) Throttling respawn: Will start in 10 seconds
12/4/08 11:30:15 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35069]) posix_spawn("/Applications/CheckUp.app/Contents/MacOS/CheckUpAgent", ...): No such file or directory
12/4/08 11:30:15 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35069]) Exited with exit code: 1
12/4/08 11:30:15 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent) Throttling respawn: Will start in 10 seconds
12/4/08 11:30:22 AM org.apache.httpd[35074] (2)No such file or directory: httpd: could not open error log file /private/var/log/apache2/error_log.
12/4/08 11:30:22 AM org.apache.httpd[35074] Unable to open logs
12/4/08 11:30:22 AM com.apple.launchd[1] (org.apache.httpd[35074]) Exited with exit code: 1
12/4/08 11:30:22 AM com.apple.launchd[1] (org.apache.httpd) Throttling respawn: Will start in 10 seconds
12/4/08 11:30:25 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35075]) posix_spawn("/Applications/CheckUp.app/Contents/MacOS/CheckUpAgent", ...): No such file or directory
12/4/08 11:30:25 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35075]) Exited with exit code: 1
12/4/08 11:30:25 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent) Throttling respawn: Will start in 10 seconds
12/4/08 11:30:32 AM org.apache.httpd[35076] (2)No such file or directory: httpd: could not open error log file /private/var/log/apache2/error_log.
12/4/08 11:30:32 AM org.apache.httpd[35076] Unable to open logs
12/4/08 11:30:32 AM com.apple.launchd[1] (org.apache.httpd[35076]) Exited with exit code: 1
12/4/08 11:30:32 AM com.apple.launchd[1] (org.apache.httpd) Throttling respawn: Will start in 10 seconds
12/4/08 11:30:35 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35077]) posix_spawn("/Applications/CheckUp.app/Contents/MacOS/CheckUpAgent", ...): No such file or directory
12/4/08 11:30:35 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35077]) Exited with exit code: 1
12/4/08 11:30:35 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent) Throttling respawn: Will start in 10 seconds
12/4/08 11:30:42 AM org.apache.httpd[35080] (2)No such file or directory: httpd: could not open error log file /private/var/log/apache2/error_log.
12/4/08 11:30:42 AM org.apache.httpd[35080] Unable to open logs
12/4/08 11:30:42 AM com.apple.launchd[1] (org.apache.httpd[35080]) Exited with exit code: 1
12/4/08 11:30:42 AM com.apple.launchd[1] (org.apache.httpd) Throttling respawn: Will start in 10 seconds
12/4/08 11:30:45 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35081]) posix_spawn("/Applications/CheckUp.app/Contents/MacOS/CheckUpAgent", ...): No such file or directory
12/4/08 11:30:45 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35081]) Exited with exit code: 1
12/4/08 11:30:45 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent) Throttling respawn: Will start in 10 seconds
12/4/08 11:30:45 AM Amadeus Pro[34999] Read 0 samples
12/4/08 11:30:48 AM Amadeus Pro[34999] input channels 2
12/4/08 11:30:48 AM Amadeus Pro[34999] output channels 2
12/4/08 11:30:48 AM Amadeus Pro[34999] ComplexPlayThru::UpdateSampleRate()
12/4/08 11:30:48 AM Amadeus Pro[34999] ComplexPlayThru::UpdateSampleRate()
12/4/08 11:30:48 AM Amadeus Pro[34999] Start output, error = 1852797029
12/4/08 11:30:48 AM [0x0-0x6f66f6].com.HairerSoft.AmadeusPro[34999] ComplexPlayThru Error: 1852797029 epon -> /Users/hairer/Amadeus 1.x/Code/Main Application/ComplexPlayThru/ComplexPlayThru.mm: 121
12/4/08 11:30:52 AM org.apache.httpd[35083] (2)No such file or directory: httpd: could not open error log file /private/var/log/apache2/error_log.
12/4/08 11:30:52 AM org.apache.httpd[35083] Unable to open logs
12/4/08 11:30:52 AM com.apple.launchd[1] (org.apache.httpd[35083]) Exited with exit code: 1
12/4/08 11:30:52 AM com.apple.launchd[1] (org.apache.httpd) Throttling respawn: Will start in 10 seconds
12/4/08 11:30:55 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35084]) posix_spawn("/Applications/CheckUp.app/Contents/MacOS/CheckUpAgent", ...): No such file or directory
12/4/08 11:30:55 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35084]) Exited with exit code: 1
12/4/08 11:30:55 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent) Throttling respawn: Will start in 10 seconds
12/4/08 11:31:02 AM org.apache.httpd[35087] (2)No such file or directory: httpd: could not open error log file /private/var/log/apache2/error_log.
12/4/08 11:31:02 AM org.apache.httpd[35087] Unable to open logs
12/4/08 11:31:02 AM com.apple.launchd[1] (org.apache.httpd[35087]) Exited with exit code: 1
12/4/08 11:31:02 AM com.apple.launchd[1] (org.apache.httpd) Throttling respawn: Will start in 10 seconds
12/4/08 11:31:05 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35088]) posix_spawn("/Applications/CheckUp.app/Contents/MacOS/CheckUpAgent", ...): No such file or directory
12/4/08 11:31:05 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent[35088]) Exited with exit code: 1
12/4/08 11:31:05 AM com.apple.launchd[1] (com.app4mac.CheckUpAgent) Throttling respawn: Will start in 10 seconds
12/4/08 11:31:08 AM Amadeus Pro[34999] Read 0 samples

[Martin Hairer]

Could you open the Utilities/Audio MIDI Setup application and send me
a screenshot of the settings for your "line in" input device? Also,
you might try changing them, there is a chance that this works.

On an unrelated note, there seems to be a problem with the
configuration of your apache deamon (try disabling "Web Sharing" in
your sharing system preference panel if you don't need that). Also,
you seem to have an application called "CheckUpAgent" that can't be
started properly. I don't think that these are related to the problem
you are experiencing, but getting a bunch of messages in the Console
every few seconds is usually not a good sign Regards,

Martin

HairerSoft
http://www.hairersoft.com/


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[Martin Hairer]

On a related note, how did you set up the "Quality" tab in the
recording window?
Regards,

Martin

HairerSoft
http://www.hairersoft.com/


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[ajoyce]

Concerning the Quality settings: The Sampling rate is 44,100 Hz; the sampling depth is 16 bits; the channel Config is Stereo (front)

I disabled the web sharing tab but there wasn't any difference in ability to record to Amadeus.

Here are two screen shots. The first one is as it was when I opened the program and the second is after changing the properties to line-in. There wasn't a difference in ability to record.




[/img]

[ajoyce]

On the forgotten question above: I don't have a clue what CheckUpAgent is. I cannot find that in my application folder or utilities folder either. I can't find it on my hard drive at all. So, I haven't the faintest idea what it is or where it came from.

[ajoyce]

Here's related information for you. I've done a Google search for info on the CheckupAgent and tried to follow the advice given for uninstalling that which isn't installed on my computer. I've rid my library of all the files they said were associated and restarted my computer. I guess that did something because that CheckUpAgent doesn't show up anymore. Then I opened Amadeus and tried it again. It still doesn't work but here's what the console shows now:

12/4/08 2:15:39 PM Amadeus Pro[155] input channels 2
12/4/08 2:15:39 PM Amadeus Pro[155] output channels 2
12/4/08 2:15:39 PM Amadeus Pro[155] ComplexPlayThru::UpdateSampleRate()
12/4/08 2:15:50 PM Amadeus Pro[155] input channels 2
12/4/08 2:15:50 PM Amadeus Pro[155] output channels 2
12/4/08 2:15:50 PM Amadeus Pro[155] ComplexPlayThru::UpdateSampleRate()
12/4/08 2:15:50 PM Amadeus Pro[155] ComplexPlayThru::UpdateSampleRate()
12/4/08 2:15:50 PM Amadeus Pro[155] Start output, error = 1852797029
12/4/08 2:15:50 PM [0x0-0x23023].com.HairerSoft.AmadeusPro[155] ComplexPlayThru Error: 1852797029 epon -> /Users/hairer/Amadeus 1.x/Code/Main Application/ComplexPlayThru/ComplexPlayThru.mm: 121

[Chunk]

I noticed you have SoundFlower installed which is part of AudioHijack.

Try uninstalling Soundflower and AudioHijack, restart, try Amadeus again.

If that works, install the latest version of AudioHijack and see if it still works.

[ajoyce]

OK. I've done this and you can see by the screenshot that it's still not working. Audio Hijack is nowhere to be found on my laptop, not even in the trash and soundflower is gone too. And I also restarted. This is just too wierd!

[ajoyce]

Well... this is very sad that I haven't had any resolution to this problem and it appears that I've just been "dumped" because it's not something easily fixed (whatever it is). I've been a registered user of Amadeus for a really long time and have purchased all the updates, but... I think it's going to stop now. If the program won't work as it's supposed to work and if the level of support is as it has been, then I need to find another sound editor and quit recommending to others that they purchase Amadeus.

This is indeed a sad day. Working through forums seems to be the wave of the present and future but it sure is frustrating not to have a real-time dialog about a problem. Waiting for days or even months to get a response isn't the way I envision customer service. I am extremely displeased!

[Gerard Bik]

Well... this is very sad that I haven't had any resolution to this problem and it appears that I've just been "dumped" because it's not something easily fixed (whatever it is). I've been a registered user of Amadeus for a really long time and have purchased all the updates, but... I think it's going to stop now. If the program won't work as it's supposed to work and if the level of support is as it has been, then I need to find another sound editor and quit recommending to others that they purchase Amadeus.

This is indeed a sad day. Working through forums seems to be the wave of the present and future but it sure is frustrating not to have a real-time dialog about a problem. Waiting for days or even months to get a response isn't the way I envision customer service. I am extremely displeased!

Dear ajoyce

Speaking just for myself: I didn't respond because I have not a single clue what your problem is.

More mundane newbie questions are the easiest to answer. Your problem seems to be unique.

Sorry to have not been of help.
gerards regards
--
______________________ _
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[Martin Hairer]

Hi, I was in Prague last week and this week to give a series of
lectures and really haven't had any time whatsoever to spare for
working on Amadeus Pro in general and this problem in particular,
sorry. I will try to come up with another modified debugging version
to track it down after Christmas.

In the meantime, have you tried creating a clean new user account and
running the program from there? Regards,

Martin

HairerSoft
http://www.hairersoft.com/


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[ajoyce]

Yes, I have created a clean new user. The same result applies.