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This license key does not match your name!

 
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otrok01



Joined: 17 Jun 2012
Posts: 3

PostPosted: Sun Jun 17, 2012 11:43 am    Post subject: This license key does not match your name! Reply with quote

I've purchased the License fore Amadeus Pro 1.x, received e-mail with Name & License key, but at the registration form, it says "This license key does not match your name !"... But i know that it's correct. Just the same, like in e-mail. What to do? I'm from Russia, and at the purchase form, i've wrote my name by Russian language. May by that can be the problem? May be only English letters are approved.

Help me please, ASAP!
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Martin Hairer
Site Admin


Joined: 08 Nov 2006
Posts: 1615

PostPosted: Sun Jun 17, 2012 10:49 pm    Post subject: This license key does not match your name! Reply with quote

Please send me a screenshot of the problem (as well as your name, etc) to Martin@HairerSoft.com.
Regards,

Martin

--
HairerSoft
http://www.hairersoft.com/



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otrok01



Joined: 17 Jun 2012
Posts: 3

PostPosted: Thu Jun 21, 2012 8:57 am    Post subject: Reply with quote

And so? I've sent you all u asked 3 days ago!!! So?
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Martin Hairer
Site Admin


Joined: 08 Nov 2006
Posts: 1615

PostPosted: Fri Jun 22, 2012 11:10 am    Post subject: Reply with quote

It seems that you were trying to register a copy of Amadeus Pro 1.x with that code. It is a version 2 code, please download the latest version at

http://s3.amazonaws.com/AmadeusPro2/AmadeusPro.dmg

The fact that the characters are not Latin should not matter. Regards,

Martin
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otrok01



Joined: 17 Jun 2012
Posts: 3

PostPosted: Fri Jun 22, 2012 11:21 am    Post subject: Reply with quote

Martin Hairer wrote:
It seems that you were trying to register a copy of Amadeus Pro 1.x with that code. It is a version 2 code, please download the latest version at

http://s3.amazonaws.com/AmadeusPro2/AmadeusPro.dmg

The fact that the characters are not Latin should not matter. Regards,

Martin


But i don't have 1.x.x jr Lite versions key! The only one i purchased was PRO! What to do now? Is it possible to get my money back! I dont like your service!
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dinojrx



Joined: 11 Nov 2009
Posts: 78
Location: Berlin / Germany

PostPosted: Fri Jun 22, 2012 11:48 am    Post subject: Reply with quote

What's your problem? You downloaded just the wrong version. Get the correct one and don't blame Martin for it. Hi support is A++++
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