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Amadeus Pro will not open

 
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cscotto



Joined: 24 Sep 2009
Posts: 3

PostPosted: Tue Aug 02, 2011 3:42 pm    Post subject: Amadeus Pro will not open Reply with quote

Hi,

I am a long time user of Amadeus Pro. I was using version 1.5.5. I am still on OS 10.6.8. I went to open the app, and I got the spinning beach ball, a bouncing icon, and had to force quite the program. I upgraded to 2.03 thinking the older app may have been the problem, same thing spinning won't open. Can anybody tell me what is going on? All the best, Ciro
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Martin Hairer
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Joined: 08 Nov 2006
Posts: 1615

PostPosted: Tue Aug 02, 2011 4:13 pm    Post subject: Amadeus Pro will not open Reply with quote

Quote:
I am a long time user of Amadeus Pro. I was using version 1.5.5. I am still on OS 10.6.8. I went to open the app, and I got the spinning beach ball, a bouncing icon, and had to force quite the program. I upgraded to 2.03 thinking the older app may have been the problem, same thing spinning won't open. Can anybody tell me what is going on? All the best, Ciro

Bizarre.... Have you tried just trashing the prefs file? (Library/Preferences/com.HairerSoft.AmadeusPro.plist)
Regards,

Martin

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http://www.hairersoft.com/



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Martin Hairer
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Joined: 08 Nov 2006
Posts: 1615

PostPosted: Tue Aug 02, 2011 4:14 pm    Post subject: Amadeus Pro will not open Reply with quote

By the way, if this happens to be the cause, could you please email me the prefs file in question?
Thanks,

Martin

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http://www.hairersoft.com/



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cscotto



Joined: 24 Sep 2009
Posts: 3

PostPosted: Tue Aug 02, 2011 5:07 pm    Post subject: Re: Amadeus Pro will not open Reply with quote

Martin Hairer wrote:
By the way, if this happens to be the cause, could you please email me the prefs file in question?
Thanks,

Martin

--
HairerSoft
http://www.hairersoft.com/
Hi,

I trashed the preferences, and the problem still persists. In the force quit dialog box, it says "Amadeus Pro not responding." I can send the preferences. To what address do you want me to send them?
All the best,

Ciro


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Martin Hairer
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PostPosted: Tue Aug 02, 2011 5:14 pm    Post subject: Amadeus Pro will not open Reply with quote

Quote:
I trashed the preferences, and the problem still persists.

In this case, could you try opening the Activity Monitor (Applications/Utilities),
select Amadeus Pro there, hit "Sample Process" and send me the report it
generates to Martin@HairerSoft.com? Thanks,

Martin

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HairerSoft
http://www.hairersoft.com/



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