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New version downloaded. Having problems.

 
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Sir Cecil



Joined: 30 Jul 2011
Posts: 46
Location: San Francisco

PostPosted: Wed Jan 01, 2014 1:38 pm    Post subject: New version downloaded. Having problems. Reply with quote

Downloaded the new update via App Store this morning (Jan.1 2014) and now I can open no audio files - crashes every time before waveform appears. Help! What a bad start to the year!

Last edited by Sir Cecil on Thu Jan 02, 2014 11:54 pm; edited 1 time in total
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Martin Hairer
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Joined: 08 Nov 2006
Posts: 1615

PostPosted: Wed Jan 01, 2014 3:26 pm    Post subject: New version downloaded. Now dead! Reply with quote

Hi, what error messages are written to the console when you open the program? (You can open the console by clicking on Console.app in Applications/Utilities.) Regards,

Martin

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http://www.hairersoft.com/



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Sir Cecil



Joined: 30 Jul 2011
Posts: 46
Location: San Francisco

PostPosted: Thu Jan 02, 2014 2:44 am    Post subject: Reply with quote

Very soon after the problems I removed the new version and restored the previous one from my Time Machine backups. That is working normally, so I'm not getting error messages now. When I was getting them (every time I tried to open my AIFF or Amadeus file), they were in the form of a notice that the Application had crashed and asking if I wanted to submit a report to Apple.
I was hesitant to re-download the new one in case it was a general problem, but if no-one else is reporting it here, I'll try again.
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Sir Cecil



Joined: 30 Jul 2011
Posts: 46
Location: San Francisco

PostPosted: Thu Jan 02, 2014 6:25 am    Post subject: Reply with quote

Second download doesn't work either. Any attempt to open a file crashes it. Here's crash report from location you suggested:



Process: Amadeus Pro (MAS) [872]
Path: /Applications/Amadeus Pro.app/Contents/MacOS/Amadeus Pro (MAS)
Identifier: com.HairerSoft.AmadeusPro
Version: 2.1.4 (1559)
App Item ID: 438292371
App External ID: 275522670
Code Type: X86-64 (Native)
Parent Process: launchd [135]
Responsible: Amadeus Pro (MAS) [872]
User ID: 501

Date/Time: 2014-01-01 22:16:57.181 -0800
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: FA42D6F1-F637-E942-54FC-5F078393819B

Sleep/Wake UUID: 00E7AED5-E9E9-4D91-81B5-1CADAFB5C7BF

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
Assertion failed: (CGFloatIsValid(x) && CGFloatIsValid(y)), function void CGPathAddLineToPoint(CGMutablePathRef, const CGAffineTransform *, CGFloat, CGFloat), file Paths/CGPath.cc, line 224.
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Martin Hairer
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PostPosted: Thu Jan 02, 2014 2:32 pm    Post subject: New version downloaded. Now dead! Reply with quote

Do you think you could send me a compressed version of the folder “com.HairerSoft.AmadeusPro” located in Library/Components as well as a sample file that crashes the program? To open the “Library” folder, which is hidden, hit the “option” key, click on the “Go” menu in the Finder, and select “Library” there. Thanks a lot,

Martin

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Sir Cecil



Joined: 30 Jul 2011
Posts: 46
Location: San Francisco

PostPosted: Thu Jan 02, 2014 6:13 pm    Post subject: Reply with quote

I could only find what you requested in Library/Containers, not Library/Components.
I've sent a zip of that, and a music file, to your e-mail.
In the meantime I've deleted the new version again (fifth time) and re-installed the previous version via Time Machine backup and that works fine.
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Sir Cecil



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PostPosted: Thu Jan 02, 2014 6:29 pm    Post subject: Reply with quote

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cd2go



Joined: 09 Feb 2013
Posts: 10

PostPosted: Sun Jan 05, 2014 5:18 am    Post subject: Reply with quote

I am having the same problem: trying to open files (.wav), I get the error message "Amadeus Pro quit unexpectedly" before the file opens. Here is the report, hope you can help!:

Process: Amadeus Pro (MAS) [1126]
Path: /Applications/Amadeus Pro.app/Contents/MacOS/Amadeus Pro (MAS)
Identifier: com.HairerSoft.AmadeusPro
Version: 2.1.4 (1559)
App Item ID: 438292371
App External ID: 275522670
Code Type: X86-64 (Native)
Parent Process: launchd [181]
Responsible: Amadeus Pro (MAS) [1126]
User ID: 501

Date/Time: 2014-01-05 00:15:13.454 -0500
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 21393B61-9913-6A8D-B3B3-E299D2AE23AB


Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
Assertion failed: (CGFloatIsValid(x) && CGFloatIsValid(y)), function void CGPathAddLineToPoint(CGMutablePathRef, const CGAffineTransform *, CGFloat, CGFloat), file Paths/CGPath.cc, line 224.


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8b3ee866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff9354835c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff89048bba abort + 125
3 libsystem_c.dylib 0x00007fff89012a5f __assert_rtn + 321
4 com.apple.CoreGraphics 0x00007fff8bc172ad CGPathAddLineToPoint + 169
5 com.apple.AppKit 0x00007fff938622f9 __NSAppendPath + 132
6 com.apple.AppKit 0x00007fff938fff35 -[NSBezierPath stroke] + 233
7 com.HairerSoft.AmadeusPro 0x0000000100042c85 -[HSDocumentSoundView drawVolumes:] + 1310
8 com.HairerSoft.AmadeusPro 0x0000000100044da3 -[HSDocumentSoundView drawRect:] + 265
9 com.apple.AppKit 0x00007fff937de399 -[NSView _drawRect:clip:] + 3748
10 com.apple.AppKit 0x00007fff937dcc0e -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1799
11 com.apple.AppKit 0x00007fff937dcfea -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
12 com.apple.AppKit 0x00007fff937dcfea -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
13 com.apple.AppKit 0x00007fff937dcfea -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
14 com.apple.AppKit 0x00007fff937dcfea -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
15 com.apple.AppKit 0x00007fff937dcfea -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2787
16 com.apple.AppKit 0x00007fff937daa50 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 841
17 com.apple.AppKit 0x00007fff937d7209 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2828
18 com.apple.AppKit 0x00007fff937b663a -[NSView displayIfNeeded] + 1680
19 com.HairerSoft.AmadeusPro 0x00000001000217b8 -[HSSoundWindowController reshuffleViews] + 1934
20 com.HairerSoft.AmadeusPro 0x0000000100021b2b -[HSSoundWindowController addTrack:atIndex:] + 671
21 com.HairerSoft.AmadeusPro 0x0000000100020d72 -[HSSoundWindowController addAllTracks] + 117
22 com.HairerSoft.AmadeusPro 0x0000000100022025 -[HSSoundWindowController awakeFromNib] + 653
23 com.apple.AppKit 0x00007fff9366db6f -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1223
24 com.apple.AppKit 0x00007fff936625fe loadNib + 327
25 com.apple.AppKit 0x00007fff93661d45 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 713
26 com.apple.AppKit 0x00007fff938f65b2 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 140
27 com.apple.AppKit 0x00007fff938f63aa -[NSWindowController loadWindow] + 196
28 com.apple.AppKit 0x00007fff938fb058 -[NSWindowController window] + 80
29 com.HairerSoft.AmadeusPro 0x000000010000d55a -[HSSoundDocument setController:] + 161
30 com.HairerSoft.AmadeusPro 0x000000010000d71e -[HSSoundDocument makeWindowControllers] + 122
31 com.HairerSoft.AmadeusPro 0x00000001000127c0 -[HSSoundDocument finishRead:metadata:tracks:] + 348
32 com.apple.CoreFoundation 0x00007fff89ec8dec __invoking___ + 140
33 com.apple.CoreFoundation 0x00007fff89ec8c54 -[NSInvocation invoke] + 308
34 com.apple.CoreFoundation 0x00007fff89f6b7a6 -[NSInvocation invokeWithTarget:] + 54
35 com.HairerSoft.AmadeusInterface 0x0000000100265835 __24-[HSTrampoline _inMain:]_block_invoke + 53
36 libdispatch.dylib 0x00007fff8dffab70 _dispatch_barrier_sync_f_slow_invoke + 40
37 libdispatch.dylib 0x00007fff8dff22ad _dispatch_client_callout + 8
38 libdispatch.dylib 0x00007fff8dff9f03 _dispatch_main_queue_callback_4CF + 333
39 com.apple.CoreFoundation 0x00007fff89f44839 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
40 com.apple.CoreFoundation 0x00007fff89effb14 __CFRunLoopRun + 1636
41 com.apple.CoreFoundation 0x00007fff89eff275 CFRunLoopRunSpecific + 309
42 com.apple.HIToolbox 0x00007fff8c760f0d RunCurrentEventLoopInMode + 226
43 com.apple.HIToolbox 0x00007fff8c760cb7 ReceiveNextEventCommon + 479
44 com.apple.HIToolbox 0x00007fff8c760abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
45 com.apple.AppKit 0x00007fff9367f28e _DPSNextEvent + 1434
46 com.apple.AppKit 0x00007fff9367e8db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
47 com.apple.AppKit 0x00007fff936729cc -[NSApplication run] + 553
48 com.apple.AppKit 0x00007fff9365d803 NSApplicationMain + 940
49 com.HairerSoft.AmadeusPro 0x0000000100001f74 start + 52

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8b3ef662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8dff443d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8dff4152 _dispatch_mgr_thread + 52

Thread 2:
0 libsystem_kernel.dylib 0x00007fff8b3eaa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8b3e9d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff89f00315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff89eff939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff89eff275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff9381f1ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff93547899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9354772a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff9354bfc9 thread_start + 13

Thread 3:
0 libsystem_kernel.dylib 0x00007fff8b3eee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93548f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9354bfb9 start_wqthread + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff8b3eee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93548f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9354bfb9 start_wqthread + 13

Thread 5:
0 libsystem_kernel.dylib 0x00007fff8b3eee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93548f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9354bfb9 start_wqthread + 13

Thread 6:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff8b3eaa56 semaphore_wait_trap + 10
1 libsystem_platform.dylib 0x00007fff93389451 _os_semaphore_wait + 16
2 libdispatch.dylib 0x00007fff8dff899a _dispatch_barrier_sync_f_slow + 310
3 com.HairerSoft.AmadeusInterface 0x00000001002657f0 -[HSTrampoline _inMain:] + 192
4 com.HairerSoft.AmadeusInterface 0x0000000100265b9d -[HSTrampoline forwardInvocation:] + 77
5 com.apple.CoreFoundation 0x00007fff89f3b384 ___forwarding___ + 452
6 com.apple.CoreFoundation 0x00007fff89f3b138 _CF_forwarding_prep_0 + 120
7 com.HairerSoft.AmadeusPro 0x0000000100012b2f -[HSSoundDocument readFile:withReader:andTask:] + 754
8 com.apple.CoreFoundation 0x00007fff89ec8dec __invoking___ + 140
9 com.apple.CoreFoundation 0x00007fff89ec8c54 -[NSInvocation invoke] + 308
10 com.HairerSoft.AmadeusInterface 0x00000001002654f4 __23-[HSTrampoline _async:]_block_invoke + 36
11 libdispatch.dylib 0x00007fff8dff51d7 _dispatch_call_block_and_release + 12
12 libdispatch.dylib 0x00007fff8dff22ad _dispatch_client_callout + 8
13 libdispatch.dylib 0x00007fff8dff409e _dispatch_root_queue_drain + 326
14 libdispatch.dylib 0x00007fff8dff5193 _dispatch_worker_thread2 + 40
15 libsystem_pthread.dylib 0x00007fff93548ef8 _pthread_wqthread + 314
16 libsystem_pthread.dylib 0x00007fff9354bfb9 start_wqthread + 13

Thread 7:
0 libsystem_kernel.dylib 0x00007fff8b3eee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff93548f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9354bfb9 start_wqthread + 13

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7977a310 rcx: 0x00007fff5fbfbce8 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfbd10 rsp: 0x00007fff5fbfbce8
r8: 0x00000000fffff000 r9: 0x00000000000000e0 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff8c0fff4a r13: 0x00007fff8c0ffef1 r14: 0x0000000000000006 r15: 0x00007fff8c0ffe62
rip: 0x00007fff8b3ee866 rfl: 0x0000000000000206 cr2: 0x000000010068f000

Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133


Binary Images:
0x100000000 - 0x100159fff +com.HairerSoft.AmadeusPro (2.1.4 - 1559) <A559AD89> /Applications/Amadeus Pro.app/Contents/MacOS/Amadeus Pro (MAS)
0x100230000 - 0x1002eafff +com.HairerSoft.AmadeusInterface (2.0) <36C1D0F4> /Applications/Amadeus Pro.app/Contents/Frameworks/AmadeusInterface.framework/Versions/A/AmadeusInterface
0x10034a000 - 0x10036ffff com.apple.DiscRecordingUI (8.0 - 8000.4.6) <9460712B> /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
0x100391000 - 0x1003b8ff7 com.apple.audio.CoreAudioKit (1.6.6 - 1.6.6) <E6FEB146> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
0x1003d4000 - 0x1003e2fff +com.armory.zenomt.MTCoreAudio (MTCoreAudio version 1.3.0 - 1.3.2) <99A4D745> /Applications/Amadeus Pro.app/Contents/Frameworks/MTCoreAudio.framework/Versions/B/MTCoreAudio
0x1003f2000 - 0x100431ff7 +com.growl.growlframework (2.0 - 2.0) <5BDDAB1E> /Applications/Amadeus Pro.app/Contents/Frameworks/Growl.framework/Versions/A/Growl
0x100464000 - 0x100523ff7 +com.karelia.iMedia (1.0) <7891CBE1> /Applications/Amadeus Pro.app/Contents/Frameworks/iMedia.framework/Versions/A/iMedia
0x1005c5000 - 0x1005d1ff7 +org.lukhnos.ObjectiveFlickr (2.0.1) <C0E3308C> /Applications/Amadeus Pro.app/Contents/Frameworks/ObjectiveFlickr.framework/Versions/A/ObjectiveFlickr
0x1012f3000 - 0x1012f3ffd +cl_kernels (???) <CB558568> cl_kernels
0x1014fd000 - 0x1014fdfeb +cl_kernels (???) <5E9CEA7A> cl_kernels
0x10168b000 - 0x1016a6ff9 com.apple.security.csparser (3.0 - 55471) <0FA462BA> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/MacOS/csparser
0x1016fa000 - 0x1016feffd com.apple.audio.AppleHDAHALPlugIn (2.5.3 - 2.5.3fc1) <844CFCFD> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Contents/MacOS/AppleHDAHALPlugIn
0x1017a4000 - 0x1017aeff7 +com.HairerSoft.AmadeusPro.FLACSupport (2.0 - 1.5) <FE11E8C8> /Applications/Amadeus Pro.app/Contents/PlugIns/FLAC Support.bundle/Contents/MacOS/FLAC Support
0x1017ba000 - 0x1017c5fff +com.HairerSoft.AmadeusPro.Mp3Support (2.2 - 2.2) <2016ACD6> /Applications/Amadeus Pro.app/Contents/PlugIns/Mp3 Support.bundle/Contents/MacOS/Mp3 Support
0x1017d0000 - 0x1017dafff +com.HairerSoft.AmadeusPro.OggSupport (1.5 - 1.5) <9EB91281> /Applications/Amadeus Pro.app/Contents/PlugIns/Ogg Support.bundle/Contents/MacOS/Ogg Support
0x1017e6000 - 0x1017eafff +libogg.dylib (1) <B0E46AAD> /Applications/Amadeus Pro.app/Contents/PlugIns/Ogg Support.bundle/Contents/MacOS/libogg.dylib
0x1017f5000 - 0x1017f5fff +cl_kernels (???) <1B35BBDB> cl_kernels
0x1055b4000 - 0x105842fff com.apple.RawCamera.bundle (5.02 - 725) <4DE37ECB> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x10589f000 - 0x105a70fff com.apple.audio.units.Components (1.9 - 1.9) <80991B19> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x106252000 - 0x10628efff +libFLAC.dylib (11) /Applications/Amadeus Pro.app/Contents/PlugIns/FLAC Support.bundle/Contents/MacOS/libFLAC.dylib
0x10629a000 - 0x1062c7ff7 +libvorbis.dylib (1) <188C3513> /Applications/Amadeus Pro.app/Contents/PlugIns/Ogg Support.bundle/Contents/MacOS/libvorbis.dylib
0x106713000 - 0x1067f9fef unorm8_bgra.dylib (2.3.5Cool <9FF943D1> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/unorm8_bgra.dylib
0x107928000 - 0x107a08ff7 unorm8_rgba.dylib (2.3.5Cool <DDD1AFEB> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/unorm8_rgba.dylib
0x7fff6e292000 - 0x7fff6e2c5817 dyld (239.3) <D1DFCF3F> /usr/lib/dyld
0x7fff874f8000 - 0x7fff874fffff com.apple.NetFS (6.0 - 4.0) <8E26C099> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff87500000 - 0x7fff87509ffb libCGInterfaces.dylib (271) <68EFBEFE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/Resources/libCGInterfaces.dylib
0x7fff8805b000 - 0x7fff8805bfff com.apple.Cocoa (6.8 - 20) <E90E99D7> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff88063000 - 0x7fff88063ffd libOpenScriptingUtil.dylib (157) <19F0E769> /usr/lib/libOpenScriptingUtil.dylib
0x7fff88080000 - 0x7fff8814bfff libvDSP.dylib (423.32) <3BF732BE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x7fff8814c000 - 0x7fff8818bfff libGLU.dylib (9.0.83) <8B457205> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff881eb000 - 0x7fff881f2ff3 libcopyfile.dylib (103) <5A881779> /usr/lib/system/libcopyfile.dylib
0x7fff8829d000 - 0x7fff882a2ff7 libunwind.dylib (35.3) <78DCC358> /usr/lib/system/libunwind.dylib
0x7fff882a3000 - 0x7fff884fbff1 com.apple.security (7.0 - 55471) <233831C5> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff884fc000 - 0x7fff88a6cfff com.apple.CoreAUC (6.22.08 - 6.22.0Cool <F306D552> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff88a6d000 - 0x7fff88a76ff3 libsystem_notify.dylib (121) <52571EC3> /usr/lib/system/libsystem_notify.dylib
0x7fff88a77000 - 0x7fff88abcff6 com.apple.HIServices (1.22 - 466) <21807AF8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x7fff88abd000 - 0x7fff88aceff7 com.apple.idsfoundation (10.0 - 1000) <0BC25100> /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundation
0x7fff88aee000 - 0x7fff88b09ff7 libsystem_malloc.dylib (23.1.10) <FFE5C472> /usr/lib/system/libsystem_malloc.dylib
0x7fff88b30000 - 0x7fff88bf3ff7 com.apple.backup.framework (1.5.1 - 1.5.1) <FC4E949B> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff88bf4000 - 0x7fff88bf6fff com.apple.EFILogin (2.0 - 2) <C360E8AF> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff88bf7000 - 0x7fff88c38fff com.apple.PerformanceAnalysis (1.47 - 47) <784ED7B8> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
0x7fff88c53000 - 0x7fff88d1cfff com.apple.LaunchServices (572.23 - 572.23) <8D955BDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x7fff88d40000 - 0x7fff88d4bfff libkxld.dylib (2422.1.72) <C88EF3E6> /usr/lib/system/libkxld.dylib
0x7fff88d95000 - 0x7fff88e66ff7 com.apple.QuickLookUIFramework (5.0 - 622.3) <9741E66B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x7fff88e67000 - 0x7fff88e6afff libCoreVMClient.dylib (58.1) <EBC36C69> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x7fff88f6c000 - 0x7fff88f74ff3 libCGCMS.A.dylib (599.7) <92AA4E85> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS.A.dylib
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0x7fff8ed71000 - 0x7fff8eec4ff7 com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <A0B7B007> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8eef7000 - 0x7fff8eefbfff libsystem_stats.dylib (93.1.26) <B9E26A9E> /usr/lib/system/libsystem_stats.dylib
0x7fff8eefc000 - 0x7fff8ef36ff3 com.apple.bom (12.0 - 192) <989690DB> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8f2d0000 - 0x7fff8f488ff3 libicucore.A.dylib (511.27) <003B6C21> /usr/lib/libicucore.A.dylib
0x7fff8f588000 - 0x7fff8f591fff com.apple.DisplayServicesFW (2.8 - 360.8.14) <816A9CED> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x7fff8f5da000 - 0x7fff8f5dafff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8f610000 - 0x7fff8f69cff7 com.apple.ink.framework (10.9 - 207) <8A50B893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x7fff8f69d000 - 0x7fff8f6a6fff com.apple.CommonAuth (4.0 - 2.0) <1D263127> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8f6a7000 - 0x7fff8f6f5fff libcorecrypto.dylib (161.1) <F3973C28> /usr/lib/system/libcorecrypto.dylib
0x7fff8f6f6000 - 0x7fff8f701fff libGL.dylib (9.0.83) <984A960A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8f702000 - 0x7fff8f791fff com.apple.Metadata (10.7.0 - 800.12.2) <A9F5D471> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x7fff8f792000 - 0x7fff8fa7cfff com.apple.CoreServices.CarbonCore (1077.14 - 1077.14) <B00BEB34> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x7fff8fb1a000 - 0x7fff8fb1afff com.apple.AOSMigrate (1.0 - 1) <ABA8F3F2> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
0x7fff8fb42000 - 0x7fff8fc29ff7 libxml2.2.dylib (26) <A1DADD11> /usr/lib/libxml2.2.dylib
0x7fff8fc2a000 - 0x7fff8fc51ff7 libsystem_network.dylib (241.3) <8B1E1F1D> /usr/lib/system/libsystem_network.dylib
0x7fff8fc52000 - 0x7fff8fceffff com.apple.imcore (10.0 - 1000) <027E09B4> /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/IMCore
0x7fff8fd0a000 - 0x7fff8fd33ff7 libc++abi.dylib (4Cool <8C16158F> /usr/lib/libc++abi.dylib
0x7fff8fd4e000 - 0x7fff8fda1fff com.apple.ScalableUserInterface (1.0 - 1) <CF745298> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface
0x7fff8fda2000 - 0x7fff8fdafff0 libbz2.1.0.dylib (29) <0B98AC35> /usr/lib/libbz2.1.0.dylib
0x7fff8fdb0000 - 0x7fff8fe9ffff libFontParser.dylib (111.1) <835A8253> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8fea0000 - 0x7fff90cedffb com.apple.WebCore (9537 - 9537.73.13) <A468175D> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x7fff90d6d000 - 0x7fff90d6dfff com.apple.ApplicationServices (48 - 4Cool <3E3F01A8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff90d6e000 - 0x7fff90e9eff7 com.apple.desktopservices (1.8 - 1.Cool <09DC9BB8> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x7fff90e9f000 - 0x7fff90effff2 com.apple.CoreUtils (1.9 - 190.4) <CBB5B4DC> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff90f00000 - 0x7fff90f4efff com.apple.opencl (2.3.57 - 2.3.57) <FC03A80D> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff90f8d000 - 0x7fff910fbff7 libBLAS.dylib (1094.5) <DE93A590> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x7fff9110b000 - 0x7fff91425ff7 com.apple.MediaToolbox (1.0 - 1273.29) <6260E68B> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff91485000 - 0x7fff9148fff7 com.apple.CrashReporterSupport (10.9 - 538) <B487466B> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
0x7fff91490000 - 0x7fff91495ff7 com.apple.MediaAccessibility (1.0 - 43) <D309D83D> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessibility
0x7fff91496000 - 0x7fff91498fff com.apple.Mangrove (1.0 - 1) <72F5CBC7> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff91be9000 - 0x7fff91bfdfff com.apple.aps.framework (4.0 - 4.0) <F529A05B> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePushService
0x7fff91bfe000 - 0x7fff91cb6ff7 com.apple.DiscRecording (8.0 - 8000.4.6) <CDAAAD04> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff91cb7000 - 0x7fff91ce5ff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
0x7fff91ce6000 - 0x7fff91d0effb libRIP.A.dylib (599.7) <6F528EE3> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff91d0f000 - 0x7fff91d11ff7 com.apple.securityhi (9.0 - 55005) <405E2BC6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x7fff91ea0000 - 0x7fff91ea6ff7 com.apple.XPCService (2.0 - 1) <2CE632D7> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff91ea7000 - 0x7fff91eadfff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotification
0x7fff91eae000 - 0x7fff91eb6ff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x7fff91eb7000 - 0x7fff91ec8ff7 libz.1.dylib (53) <42E0C8C6> /usr/lib/libz.1.dylib
0x7fff92085000 - 0x7fff924b8ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff924b9000 - 0x7fff92542fff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x7fff925f2000 - 0x7fff925ffff4 com.apple.Librarian (1.2 - 1) <F1A2744D> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff92614000 - 0x7fff92619fff com.apple.DiskArbitration (2.6 - 2.6) <F8A47F61> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff9261a000 - 0x7fff92627ff7 libxar.1.dylib (202) <5572AA71> /usr/lib/libxar.1.dylib
0x7fff92677000 - 0x7fff92b9bfff com.apple.QuartzComposer (5.1 - 316) <B20E93C3> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
0x7fff92b9c000 - 0x7fff92bd4ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x7fff92bd5000 - 0x7fff92c5dff7 com.apple.CorePDF (4.0 - 4) <92D15ED1> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff92c5e000 - 0x7fff92c5fff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x7fff92c60000 - 0x7fff92c9cfff com.apple.ids (10.0 - 1000) <22502AAF> /System/Library/PrivateFrameworks/IDS.framework/Versions/A/IDS
0x7fff92d15000 - 0x7fff92e06ff9 libiconv.2.dylib (41) <BB44B115> /usr/lib/libiconv.2.dylib
0x7fff92e07000 - 0x7fff92e2cff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff92e2d000 - 0x7fff92e30fff com.apple.AppleSystemInfo (3.0 - 3.0) <4D032152> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
0x7fff92e31000 - 0x7fff92f1bfff libsqlite3.dylib (158) <00269BF9> /usr/lib/libsqlite3.dylib
0x7fff92f1c000 - 0x7fff92f25fff com.apple.speech.synthesis.framework (4.6.2 - 4.6.2) <0AAE45F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff92f26000 - 0x7fff92f28fff com.apple.marco (10.0 - 1000) <FC7EF8C7> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x7fff93285000 - 0x7fff9329eff7 com.apple.Kerberos (3.0 - 1) <F108AFEB> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff9329f000 - 0x7fff932fefff com.apple.framework.CoreWLAN (4.0 - 400.45.1) <775F9444> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff932ff000 - 0x7fff93330fff com.apple.MediaKit (15 - 709) <23E33409> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff93331000 - 0x7fff93331fff com.apple.CoreServices (59 - 59) <7A697B5E> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff93332000 - 0x7fff9336bff7 com.apple.QD (3.50 - 298) <C1F20764> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x7fff9336c000 - 0x7fff9336dffb libremovefile.dylib (33) <3543F917> /usr/lib/system/libremovefile.dylib
0x7fff9336e000 - 0x7fff93376fff libsystem_dnssd.dylib (522.1.11) <270DCF6C> /usr/lib/system/libsystem_dnssd.dylib
0x7fff93377000 - 0x7fff93385fff com.apple.opengl (9.0.83 - 9.0.83) <AF467644> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff93386000 - 0x7fff9338cff7 libsystem_platform.dylib (24.1.4) <331BA4A5> /usr/lib/system/libsystem_platform.dylib
0x7fff9338d000 - 0x7fff9338ffff libRadiance.dylib (1038) <55F99274> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff933d6000 - 0x7fff9343cfff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff93440000 - 0x7fff934afff1 com.apple.ApplicationServices.ATS (360 - 363.1) <88976B22> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x7fff934b0000 - 0x7fff9350bffb com.apple.AE (665.5 - 665.5) <BBA230F9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x7fff9350c000 - 0x7fff93540fff libssl.0.9.8.dylib (50) <B15F967C> /usr/lib/libssl.0.9.8.dylib
0x7fff93541000 - 0x7fff93545fff libpam.2.dylib (20) <B93CE8F5> /usr/lib/libpam.2.dylib
0x7fff93546000 - 0x7fff9354dff7 libsystem_pthread.dylib (53.1.4) <AB498556> /usr/lib/system/libsystem_pthread.dylib
0x7fff935e3000 - 0x7fff9365afff com.apple.CoreServices.OSServices (600.4 - 600.4) <36B2B009> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x7fff9365b000 - 0x7fff941cfff7 com.apple.AppKit (6.9 - 1265) <0E9FC8BF> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff941d0000 - 0x7fff94215ff7 libcurl.4.dylib (7Cool <A722B4F0> /usr/lib/libcurl.4.dylib
0x7fff94216000 - 0x7fff9422dffa libAVFAudio.dylib (32.2) <52DA516B> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAudio.dylib
0x7fff94440000 - 0x7fff9444bff7 com.apple.DirectoryService.Framework (10.9 - 173.1.1) <F8566D1F> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x7fff9444e000 - 0x7fff9449ffff com.apple.QuickLookFramework (5.0 - 622.3) <AB6CCD09> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff94614000 - 0x7fff946c4ff7 libvMisc.dylib (423.32) <049C0735> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x7fff946c5000 - 0x7fff946c7ff7 libquarantine.dylib (71) <7A1A2BCB> /usr/lib/system/libquarantine.dylib
0x7fff946c8000 - 0x7fff94716ff9 libstdc++.6.dylib (60) <0241E6A4> /usr/lib/libstdc++.6.dylib
0x7fff94717000 - 0x7fff94724fff com.apple.Sharing (132.2 - 132.2) <F983394A> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff94725000 - 0x7fff94727fff com.apple.ExceptionHandling (1.5 - 10) <0DD670E1> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHandling
0x7fff94728000 - 0x7fff94737ff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff94762000 - 0x7fff94762fff com.apple.Carbon (154 - 157) <4E260C09> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff949ad000 - 0x7fff949adfff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff949ae000 - 0x7fff94a92fff com.apple.coreui (2.1 - 231) <432DB40C> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff94a94000 - 0x7fff94a98ff7 libheimdal-asn1.dylib (323.12) <063A01C2> /usr/lib/libheimdal-asn1.dylib
0x7fff94a99000 - 0x7fff94aa1ff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff94aa2000 - 0x7fff94ce5fff com.apple.AddressBook.framework (8.0 - 1365) <816242B1> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff94ce6000 - 0x7fff94ce7ff7 libSystem.B.dylib (1197.1.1) <BFC0DC97> /usr/lib/libSystem.B.dylib
0x7fff94cf3000 - 0x7fff94cf8fff libmacho.dylib (845) <1D2910DF> /usr/lib/system/libmacho.dylib
0x7fff94cf9000 - 0x7fff95147fff com.apple.VideoToolbox (1.0 - 1273.29) <6E38291D> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff95148000 - 0x7fff95150fff libMatch.1.dylib (19) <021293AB> /usr/lib/libMatch.1.dylib
0x7fff95151000 - 0x7fff95175ff7 libJPEG.dylib (1038) <86F349A8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1437
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=227.8M resident=88.6M(39%) swapped_out_or_unallocated=139.2M(61%)
Writable regions: Total=890.3M written=714.7M(80%) resident=732.9M(82%) swapped_out=0K(0%) unallocated=157.5M(18%)

REGION TYPE VIRTUAL
=========== =======
CG backing stores 8404K
CG image 28.9M
CG raster data 208K
CG shared images 184K
CoreAnimation 3404K
CoreGraphics 4K
CoreImage 72K
CoreServices 1148K
Foundation 4K
Image IO 20K
Kernel Alloc Once 8K
MALLOC 817.1M
MALLOC (admin) 32K
MALLOC_LARGE (reserved) 2560K reserved VM address space (unallocated)
Memory Tag 242 12K
Memory Tag 249 156K
Memory Tag 251 40K
OpenCL 24K
STACK GUARD 56.0M
Stack 11.1M
VM_ALLOCATE 16.4M
__DATA 31.6M
__IMAGE 528K
__LINKEDIT 68.2M
__TEXT 159.6M
__UNICODE 544K
mapped file 48.5M
shared memory 4K
=========== =======
TOTAL 1.2G
TOTAL, minus reserved VM space 1.2G


Model: Macmini5,2, BootROM MM51.0077.B10, 2 processors, Intel Core i7, 2.7 GHz, 8 GB, SMC 1.75f0
Graphics: AMD Radeon HD 6630M, AMD Radeon HD 6630M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE4), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS727575A9E362, 750.16 GB
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: IR Receiver
FireWire Device: Drobo3, Drobo, Up to 800 Mb/sec
Thunderbolt Bus: Mac mini, Apple Inc., 25.1
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Martin Hairer
Site Admin


Joined: 08 Nov 2006
Posts: 1615

PostPosted: Sun Jan 05, 2014 10:26 am    Post subject: New version downloaded. Having problems. Reply with quote

Hi, could you please try downloading the version at

http://www.hairersoft.com/Downloads/AmadeusPro.zip

and reproduce the problem with it? This should output some diagnostic messages to the console (Applications/Utilities/Console.app) before crashing. Could you please send these messages back to me? (Use the File -> Save a Copy As… function of the console to create a text file containing the whole log.) Thanks a lot,

Martin

--
HairerSoft
http://www.hairersoft.com/



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cd2go



Joined: 09 Feb 2013
Posts: 10

PostPosted: Sun Jan 05, 2014 6:55 pm    Post subject: Reply with quote

Martin,

I sent the log via PM, let me know if you didn't get it, my computer hung after hitting 'send'. The downloaded version seems to open files ok now--do I keep using that one? Do I have to delete/uninstall the crashed version? I see there is only one icon for AP anyway in my applications folder...

-James
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cd2go



Joined: 09 Feb 2013
Posts: 10

PostPosted: Sun Jan 05, 2014 7:17 pm    Post subject: Reply with quote

Ok disregard my last post, I spoke too soon; after the file was open for 10 minutes the program quit unexpectedly. Upon re-opening the app and trying to open a sound file again, it quit on the spot. I sent the crash report via the pop-up message...HELP!
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Martin Hairer
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Joined: 08 Nov 2006
Posts: 1615

PostPosted: Sun Jan 05, 2014 7:51 pm    Post subject: New version downloaded. Having problems. Reply with quote

Hi, could you please send the console log (not the crash report) by email (not PM) to Martin@HairerSoft.com? Thanks,

Martin

--
HairerSoft
http://www.hairersoft.com/



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cd2go



Joined: 09 Feb 2013
Posts: 10

PostPosted: Sun Jan 05, 2014 8:17 pm    Post subject: Reply with quote

Ok, just sent all messages and system.log
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maeltj



Joined: 06 Jan 2014
Posts: 1

PostPosted: Mon Jan 06, 2014 11:12 am    Post subject: I'm having some crashes on last version. Reply with quote

Hi,
I was editing some stuff, on 2.1.2.
A prompt for new version shows up and I click to install... Nothing happened. Second attempt, the same way, I go to download page an pick up 2.1.4, install and start to have crashes everytime I want to open de project I was editing before.

Recover old 2.1.2 from a backup and continue to work without problems.
I think I send you at least a couple of crash reports.
Any clues about it?
Thanks.

MBP, 2012, on last update Mavericks
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Martin Hairer
Site Admin


Joined: 08 Nov 2006
Posts: 1615

PostPosted: Mon Jan 06, 2014 1:51 pm    Post subject: New version downloaded. Having problems. Reply with quote

Hi, please see

http://www.hairersoft.com/forum/viewtopic.php?t=2445

for the resolution of this problem. Regards,

Martin

--
HairerSoft
http://www.hairersoft.com/



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